If you are unhappy with your purchase or would like to return your items, please send your item(s) back to our P.O.Box in accordance with the following Return Policy:
- Items must be sent back within 15 days of the delivery date.
- Items must be unworn, unwashed, and have original tags attached.
- Items must be free of stains, makeup, deodorant, or wear.
- Bodysuits, swimwear, and undergarments are non-returnable.
- Beauty products, cosmetics, and accessories are non-returnable.
- Shoppe Lavish reserves the right to apply a 50% restocking fee for Final Sale or stale items.
- All returns are refunded via store credit in the form of a Shoppe Lavish E-Gift Card.
- Returns are processed within 5-7 business days after your item(s) are received.
- Damaged, defective, or incorrect items must be reported within 2 days of delivery. (Note: If such items are not reported in a timely fashion, we will not issue store credit. Please email email@example.com for assistance.)
- Return packages must include a completed return request form and original packing slip to ensure processing.
Additional notes: Depending on the shipping method and carrier selected, your return package may take several days to reach us. Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit. Without proof of receipt and delivery, Shoppe Lavish will not issue store credit for your returns. Once your return is fully processed, we will issue you store credit in the form of a Shoppe Lavish E-Gift Card for use on a future purchase. E-Gift Cards never expire, and are redeemable right away!
Reserved Rights Regarding Returns
Shoppe Lavish reserves the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
- An irregular or excessive returns history indicative of “wardrobing;”
- An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or,
- Potential fraudulent or criminal activity.
Similarly, Shoppe Lavish reserves the right to refuse service to any customer or entity, due to similar actions as noted above.
Shoe Return Policy
We accept shoe returns up to 15 days after delivery of your order so long as the shoes are unworn, show no signs of wear, and are returned in their original packaging. Please email firstname.lastname@example.org and let our team know the reason for the return and to get a return label.
Note: Shoe returns are subject to all standard returns policies and procedures.
We accept returns up to 15 days after delivery of your order. All returns will be processed within 5-7 days of being delivered at our P.O.Box and will be issued in the form of an E-Gift Card that has no expiration.